He wants to ask the clerk

A man is in a hotel lobby.

He wants to ask the clerk a question.

As he turns to go to the front desk, he accidentally bumps into a woman beside him and as he does, his elbow goes into her melons.

They are both quite startled.

The man turns to her and says, “Ma’am, if your heart is as soft as your melons, I know you’ll forgive me.”

She replies, “If your weapon is as hard as your elbow, I’m in room 1221.”